Mobile tickets use email or text messaging to send your tickets directly to you after purchase. These tickets are optimized for display on your smartphone device.
Your My Account page gives you a convenient, simple, and secure way to manage your tickets.
For assistance accessing your My Account page, please contact the University of Iowa Athletics Ticket Office at 1-800-IA-HAWKS or tickets@hawkeyesports.com.
Prior to arriving to the event, here are ways to speed up your game day entry:
It is recommended to send each guest their own individual ticket if the party is arriving separately.
PLEASE NOTE: To avoid issues on game day, please download and save tickets in advance, as venue connectivity can vary. If you do not download and save your mobile tickets to your mobile wallet prior to the event, you will need to use cellular data or Wi-Fi to access your tickets and may have trouble connecting on game day. Do not print out your digital ticket as printed digital tickets will not be accepted at the gate. If you experience any ticket issues when entering the venue, please visit the closest box office for assistance.
A: Mobile tickets will provide a safe and contact less environment for our fans. Mobile ticketing also provides:
A: Beginning with the 2020 season, tickets for all University of Iowa Athletic events will no longer include a printable PDF option. This decision was made to move to a contact less entry for the safety of our fans. Mobile ticketing will also protect the integrity of your tickets and to prevent fraud and counterfeit problems that often accompany PDF tickets. Printed PDF tickets WILL NOT be accepted at any Iowa Athletics venues for admittance. This year, all season tickets and single game tickets are fully digital and only accessible via your mobile device. Your phone is your ticket!
A: No, all tickets must be presented on your mobile device. Printed copies of mobile tickets will not be permitted for entry. For assistance on game day, visit the venue box office.
A: Review our Step-By-Step Mobile Ticket Instructions. When you arrive at the venue, have your ticket ready to scan on your mobile device. If you have guests and multiple tickets on your phone, swipe to navigate between the tickets.
A: If you have ever purchased tickets from the University of Iowa Athletics Ticket Office, you already have an account in our ticketing system.
A: Visit the box office at the venue for assistance on game day.
Box office at Kinnick Stadium is located in the Southeast corner of Kinnick Stadium, between Gates A & M.
Box offices at Carver-Hawkeye Arena are located at each entrance to Carver-Hawkeye Arena.
A: If you do not have a smartphone, please contact the University of Iowa Athletics Ticket Office at 1-800-IA-HAWKS or tickets@hawkeyesports.com for assistance.
A: Yes, you can swipe through your available tickets at the venue if the entire party is present. For easier entry, it is recommended to send each attendee their own individual ticket.
A: All guests must be present to use tickets for entry. Guests are strongly encouraged to send each attendee their own individual ticket if arriving separately.
A: Yes, all student tickets are mobile and can be accessed/managed in the same manner as regular ticket holders.
A: Tickets purchased on StubHub are separate from tickets purchased through University of Iowa Athletics. However, StubHub offers digital tickets through the StubHub app. If you have questions about your tickets purchased via StubHub, please contact StubHub customer support. They are available 24 hours a day, seven days a week and can assist with tickets purchased directly from StubHub.
Our venues are equipped with enhanced cellular services. However, to guarantee seamless entry, we recommend downloading your tickets prior to arriving. They can be saved directly to the Apple Wallet or Google Pay Wallet.
