Accessibility Statement: Individuals with disabilities are encouraged to attend all University of Iowa-sponsored events. If you are a person with a disability who requires a reasonable accommodation to participate in this program,please contact the Athletic Ticket Office.

Accessible Seating: ADA accessible seating, as well as companion seating, is available at Carver-Hawkeye Arena. People with mobility impairment who require accessible seating are permitted to purchase tickets for accessible seats. This may include people who use wheelchairs, those who use other mobility devices, and people who cannot climb steps or walk long distances. Tickets for accessible seats may be sold to individuals who require accessible seating themselves or to someone purchasing on their behalf. Accessible seating can be purchased through the UI Athletic Ticket Office.

Accessible Entrances and Elevators: All entrances to Carver-Hawkeye Arena are ADA-accessible. Once inside the Arena, those with floor-level ADA reserved seating can best access those seats by utilizing the elevator inside the north lobby of the Arena. Additionally, an ADA-accessible elevator is now available inside the south concourse of the Arena for those with mobility challenges.

Assistive Listening Devices: Assisted Listening Devices (ALD) are available at no charge inside the UI Police headquarters on the concourse, near section EE. A driver’s license, credit card or some other acceptable form of photo identification is required as a deposit.

Closed Captioning: Closed captioning will be displayed on the center-hung videoboard of Carver-Hawkeye Arena.

Service Animals: Service animals are permitted inside Iowa Athletics facilities for all games and events. Pets are prohibited.

Beer, wine, and hard seltzers are sold inside Carver-Hawkeye Arena. Outside alcohol of any kind is not permitted inside the arena.

• You must be 21 to purchase alcohol. No exceptions.
• A valid ID is required for every sale.
• Limit two (2) drinks per transaction.
• No sales or service to anyone believed to be or who is visibly intoxicated.
• Underage drinking is illegal. Purchasing or providing alcohol to minors is illegal.
• Guests who violate this policy may be ejected and risk arrest and loss of ticket privileges.
• Sales will start when the doors open; 90 minutes prior to tip-off.
• Sales will end at the beginning of the 7th match of the dual.

The following items are allowed inside Carver-Hawkeye Arena. All permitted items and patrons are subject to search and will be tagged at entrance.

• Bags that are clear plastic, vinyl or PVC that do not exceed 12″x6″x12″
• Clutch bags that do not exceed 4.5″x6.5″
• Factory-sealed water bottles or empty, refillable bottles [Limit one (1), under one (1) gallon]
• Medically necessary items (includes equipment for nursing mothers and diaper bags)

Devices are available at no charge inside the UI Police headquarters on the concourse, near section EE. A driver’s license, credit card, or some other acceptable form of picture identification is required as a deposit.

Closed captioning will be displayed on the center-hung video board of Carver-Hawkeye Arena.

The stands will open 90 minutes prior to first whistle. All concession stands are cashless. Only credit or debit cards will be accepted.

The north, south, east and west entrances will open 90 minutes prior to the start of the dual.

To access the accessible floor seats on the northeast side of Carver-Hawkeye Arena, there are now two elevator options: the elevator in the north lobby, as well as the new elevator on the south side of the concourse within CHA. This elevator will take fans to the new wrestling concourse where they can walk straight out to the floor of Carver with no incline.

Please note that the new, south elevator is accessible only from inside the arena. Entry into the arena is available at the four main entrances (North, West, South and East). However, fans may exit at concourse/street level from this elevator following the event.

The north elevator, located just inside the North Entrance of the arena, will also remain available. Fans in wheelchairs with ADA seating on floor level are encouraged to continue using the north elevator.

First Aid is available on the concourse, near section EE. If medical assistance is needed, notify the nearest Police officer or security personnel.

If you have health problems or anticipate any special needs, please contact the UI Athletics Department at
319-335-9247 between 8:00 a.m. and 4:30 p.m., Monday through Friday.

UI Police: 319-335-5022
UI Hospitals and Clinics Emergency Room: 319-356-2233

To ensure that all patrons have a pleasant game day experience, each patron should act responsibly and be considerate of others. Ticket holders should also be sensitive to the behavior of their guests. The following acts or types of behavior by any arena visitor, employee or ticketed patron will not be tolerated:

• Behavior that is unruly, disruptive, or illegal in nature.
• Possessing and/or concealing a firearm, explosives or other weapons (weapons carried with permits are also prohibited).
• Possessing or using illegal drugs.
• Attempting to sit in a location other than the guest’s ticketed seat.
• Unreasonably obstructing the view of other patrons.
• Fighting, taunting, or any action that may harm or endanger others.
• Harassing or threatening other patrons, arena staff, players or game officials.
• Projecting images onto players, coaches, officials, broadcast or network employees or other sideline personnel by aiming a laser pointer, spotlight or other such device at them.
• Intoxication or other signs of alcohol and drug impairment that result in irresponsible behavior (intoxicated patrons will not be admitted to the arena).
• Offensive language or obscene gestures, to include the use of such language or gestures concerning a person’s race, ethnicity, color, gender, religion, creed, disability, age, sexual orientation, gender identity/expression or national origin; or to instigate, incite or encourage a confrontation or physical assault.
• Nudity; to include the removal of shirts and other items of apparel that may offend others.
• Committing sexual acts or exhibiting lewd behavior.
• Smoking or use of any kind of tobacco.
• Liquor violations.
• Underage consumption of alcohol.
• Throwing objects.
• Entering the courtside area or playing court (trespassing).
• Failing to follow the instructions of arena personnel.
• Any other acts or behavior that, in the judgement of Athletics Event Management, poses a threat to other patrons or diminishes their enjoyment of the game.

Whether or not certain types of behavior and/or acts are inappropriate or offensive to others may depend on one’s perspective and values. Athletics Event Management reserves the right to deem an act or exhibited behavior to be inappropriate and to act accordingly. Fans who fail to comply with arena policies are subject to a warning, ejection or arrest. Acts such as fighting, being abusive to others, being intoxicated, throwing objects or committing other acts that may injure other patrons or disrupt the progress of the game may result in ejection and/or arrest without prior warning. Violations by ticket holders may result in the revocation of ticket privileges.

Fans in need assistance should contact a member of the event management or security staff.

Fans may TEXT or CALL the gameday hotline at 319-384-3000.

Left items may be claimed at the UI Police headquarters, near section EE. Address later inquiries to Athletic Facilities Office, 120 Carver-Hawkeye Arena, phone 319-335-9410.

In the event of a lost person or child, please go to the UI Police Headquarters near section EE, or find the nearest Iowa Athletics or security staff to assist you. You may also text or call the game day hotline at 319-384-3000.

The following items are NOT allowed inside Carver-Hawkeye Arena. Admission will be denied to anyone carrying the following items.

• Alcoholic beverages
• Backpacks, purses, handbags and/or cinch bags
• Banners and signs
• Coolers, glass containers, backpack hydration systems, or refillable water bottles over one (1) gallon
• Large lens cameras (6″ or more), video cameras or tripods
• Noisemakers, strobe lights or any other disruptive devices
• Outside food (unless medically indicated)
• Non-service animals
• Strollers and car seats
• Tobacco of any kind (including e-cigarettes)
• Umbrellas
• Weapons of any kind

Patrons will not be permitted to exit and re-enter Carver-Hawkeye Arena.

Any person buying tickets except from the UI Athletic Ticket Office, or through SeatGeek, the official secondary marketplace of the Iowa Hawkeyes, does so at their own risk.
The University of Iowa Police Department is urging Hawkeye fans to be aware of common ticket scams and use SeatGeek, the official ticketing partner, as the season progresses.
Most scams reported occur through social media websites and instant messaging platforms.
The excitement of wrestling season should never come at the cost of your hard-earned money and safety. Keep these tips in mind when securing tickets to avoid getting scammed:

• Buy from official sources. Purchase your tickets from the UI Athletic Ticket Office, or through SeatGeek, the official secondary marketplace of the Iowa Hawkeyes. Every ticket sold on SeatGeek for Iowa Wrestling home meets is verified and trusted, and all tickets sold are backed by SeatGeek’s Buyer Guarantee.
• Be wary of social media sales. Avoid buying tickets from people you don’t know on social media websites or messaging apps. Scammers often create fake profiles on these platforms using fraudulent photos to advertise available tickets that do not exist.
• Spot the signs of a scam. Scammers typically tell you to pay in a specific way. They may insist you buy gift cards, wire money, use cryptocurrency, or request payment in other ways than through a bank or credit card account (such as Venmo or Zelle). They also typically pressure you to act fast before you have time to think about their request and suspect something fishy.
• Check ticket prices. If you aren’t buying from an official source, research the average price for a ticket to the meet you’d like to attend. If a seller is offering a ticket price that’s too good to be true, it probably is.
• Don’t share sensitive information with strangers. Never share a photo of your student ID, driver’s license, or payment cards with a stranger, even if it’s to “verify” your identity. It could be used to steal your identity or perpetuate a scam using your name and likeness.
• Meet in person and pay securely. Arrange to meet in a public place to exchange tickets and payment. This reduces the risk of getting scammed online. Bring a friend along for added security or consider making the exchange near a local law enforcement agency.
• Report suspected scams. If you believe you may be a victim of a ticketing scam, you are strongly encouraged to report the crime to the University of Iowa Police Department by calling 319-335-5022.

Request a Scoreboard Message for Men’s Wrestling
Each message request is $75.

All items and persons entering Carver-Hawkeye Arena are subject to security screening and inspection via a walk-through metal detector and/or a hand wand metal detector. Arrive early to avoid lines and delays getting into Carver-Hawkeye Arena. If you wait – you will be late!

Using the latest screening technologies, guests will not need to remove any items from their person as they pass through, like your wallet, keys, or phone. Unlike the airports or other venues, you have visited, you can keep everything on you. Your wristlet or clutch will also be carried right through the metal detector. Remember, we have a Clear Bag Policy at Carver-Hawkeye Arena.

If you alarm when passing through the metal detector, the security staff member will conduct a secondary screening using a handheld metal detector wand. If you are still alarming, a police officer may be summoned to assist with the security screening.

Guests may refuse inspections, but management reserves the right to refuse entry. Guests that are found with prohibited items are subject to the Code of Iowa and/or ejection from the arena. Cooperation with game management and security personnel will help maintain Carver-Hawkeye Arena as a safe and secure environment for all guests.

Weapons are not permitted in the arena. Possession of a firearm or weapon is strictly forbidden. Possession of a weapon will result in immediate confiscation, ejection and/or possible arrest.

Generally, all persons may pass through the walk-through metal detectors. The walk-through metal detectors comply with regulations relating to pacemakers, defibrillators, or other vital support systems; and are safe for pregnant women. The electromagnetic field emitted by CEIA (manufacturer of our metal detectors) devices is extremely weak, with amplitude comparable with that of the earth’s magnetic field. However, CEIA cannot exclude that this screening device may affect personal medical electronic devices, depending on their functionality or their restrictions on use. Any recommendation or directive issued by medical personnel or medical equipment manufacturers relating to electromagnetic fields must therefore be implemented. If you are unable to pass through the metal detector, let the event staff know, and they will perform an alternative screening using a hand-held metal detector wand.

Carver-Hawkeye Arena is certified as Sensory Inclusive by KultureCity! Our event staff go through sensory inclusion training on an annual basis, and we have Sensory Bags available at each Fans Services location. Sensory Bags contain fidget devices, noise cancelling headphones, visual cue cards, and strobe reduction glasses. Fans Services stands are located on the concourse.

Signs must be event-related, handheld and no larger than 18×24. Signs or banners may not be hung or fastened anywhere in the arena. Signs or flags on sticks or poles are not permitted. They should not include logos or be commercial, obscene or vulgar in nature or cause any disturbance with other fans.

TICKET REVOCATION POLICY

The University of Iowa has a long-standing history of promoting good sports-like conduct, appropriate fan behavior and providing an environment that is safe and enjoyable for all events sponsored by the Department of Intercollegiate Athletics. All spectators who engage in unruly or disruptive behavior, or participate in illegal conduct are subject to ejection from all athletic events. Ticket holders are responsible both for their own conduct and the conduct of those who use their tickets to gain admission to athletic events. This also applies to tickets sold on the unauthorized secondary market (internet auction site, ticket broker, etc.). Ticket holders to all University of Iowa athletic events purchase, hold and use their tickets subject to compliance with the following policy:

LETTER OF WARNING – A letter of warning may be issued by the Department of Intercollegiate Athletics to any ticket holder whose ticket is used to gain admission by any individual who is subsequently ejected from the event by law enforcement, security or event personnel for any reason. In the case of severe conduct or repeat ejections, the ticket purchaser’s ability to purchase tickets in the future may be restricted or revoked.

REVOCATION OF TICKET(S) – The ticket used by an individual to gain admission to an athletic event may be revoked for the remainder of that current sport season for, but not limited to, any of the following conduct or offenses committed within the confines of any University of Iowa Athletic facility:

• Transport to a health care facility by law enforcement or EMS for incapacitation due to excessive drunkenness or the use of illegal drugs;
• Citation or arrest for throwing objects, resisting arrest/obstruction, battery, public urination or disorderly conduct involving violent or indecent behavior;
• Arrest for any violation of the Code of Iowa.
• Any violation of the Iowa Athletics Fan Code of Conduct Policy.

Any such revocation of ticket(s) will include a refund of the purchase price of the ticket(s) on a pro rata basis for the remaining events included in the ticket package. In the case of repeat revocations, the ticket purchaser’s ability to purchase tickets in the future may be restricted or revoked. Questions concerning this policy should be directed to Marcus Wilson, Senior Associate Director of Athletics at 319-335-9247.

General Will Call ticket window and Team Pass Gates are located at the Athletics Ticket Office inside the north entrance.