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Smartphone and smart watches showing digital tickets.

Kinnick Stadium Ticket Scanners

Mobile Ticketing Tips

  • The day before the game, download your tickets/parking passes to your Apple Wallet or Google Pay using the Hawkeyes Sports App or through the My Account page*.

    Download on the App Store

    Get it on Google Play

  • On game day, have your pass or ticket ready to be scanned before arriving to the parking lot or heading to the stadium gates.
  • There will be Mobile Ticket Assistance at the ticket office window between Gates A and M.
  • Mobile tickets are individually bar coded allowing one scan per entry so any attempts to duplicate, alter or sell any copies of the mobile ticket may result in admittance being refused to the event. This provides heightened security by identifying counterfeit and stolen tickets.

* For assistance accessing your My Account page, please contact the University of Iowa Athletics Ticket Office at 1-800-IA-HAWKS or tickets@hawkeyesports.com.

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Tap and go with Near Field Communication (NFC) Tickets

NFC ticketing lets you simply tap your phone at the gate to enter Kinnick Stadium—using your Apple or Google Wallet. There are no barcodes to scan, and screenshots won’t work, so be sure to download your tickets to your mobile wallet before arriving.

Step 1: Download your ticket to Apple Wallet or Google Wallet before arriving.
Step 2: Open your mobile ticket as you approach the gate.
Step 3: Hold the back of your phone to the reader to tap and scan.
Step 4: Swipe left/right to scan additional tickets.
Step 5: Head in and cheer on your Hawkeyes!

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How to Confirm Your Ticket Is Ready

In Apple Wallet, look for the “Hold Near Reader” icon. This indicates your ticket is properly connected and ready to scan.

If the icon is missing:

  • Confirm you are signed in with the same Apple ID used when first adding tickets.
  • If you are using a different Apple ID, the original ticket holder must transfer the ticket to your own Iowa Athletics account.
  • Remove and re-add the ticket in Apple Wallet.
  • Make sure you have Wi-Fi or cellular service.

For assistance, contact the Iowa Athletics Ticket Office at 1-800-IA-HAWKS (Monday–Friday, 9 a.m.–4 p.m. CT).

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Best Practices for Different Groups

Individuals:
Purchase and add your ticket directly to your Apple Wallet. If you cannot attend, transfer or sell your ticket through My Account.

Pairs:
The primary account holder should add the first ticket to Apple Wallet. If attending separately, transfer the second ticket through My Account. Do not share logins.

Families or Groups:
The primary account holder purchases tickets and adds the first ticket to Apple Wallet. They then transfer tickets to each person attending separately. Each recipient must create their own Iowa Athletics ticket account and add their ticket to their own Apple Wallet.

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Transferring Tickets

To share tickets, you must use the official transfer tool at HawkeyeSports.com/MyAccount. 

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How to Transfer Tickets

To transfer your Iowa Hawkeyes tickets, follow the steps below:

  1. Visit HawkeyeSports.com/MyAccount and sign in to your Iowa Athletics ticket account.
  2. Tap Transfer Tickets.
  3. Select the event you want to transfer tickets for, then tap Transfer.
  4. Check the box next to the ticket(s) you’d like to transfer.
  5. Enter the recipient’s mobile number or email address, or tap Select from Phone Contacts.
  6. Review the details and tap Transfer Tickets.
  7. You’ll receive a confirmation once the transfer has been sent.

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How to Accept a Ticket Transfer

To accept a transfer for Iowa Hawkeyes tickets:

  1. Click the link in the email or text message you received.
  2. Sign in to your Iowa Athletics ticket account, or create a new account by selecting Register Now.
  3. Tap Accept Transfer. Add the tickets to your Apple Wallet or Google Wallet before gameday.
  4. Once accepted, you’ll receive a confirmation and be ready to cheer on the Hawkeyes.

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How to Cancel a Ticket Transfer

A ticket transfer can only be canceled before the recipient accepts it (or if they reject it). To cancel:

  1. Visit HawkeyeSports.com/MyAccount and sign in to your Iowa Athletics ticket account.
  2. Scroll down to Pending Transfers.
  3. Tap the pending transfer you’d like to cancel.
  4. Tap Cancel Transfer.
  5. You’ll see a confirmation screen and receive an email once canceled.

Screenshots, forwarded emails, or login sharing will not work and may cause tickets to be disabled. Each person entering the venue must have their own Iowa Athletics ticket account and accept the transferred ticket. Recipients will be prompted to sign in or create an account during the process, then add the ticket to their Apple Wallet.

 

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Accepted NFC Downloads & Transfers

For security, screenshots, forwarded emails, and shared logins will not work for entry at Iowa Athletics events and will result in disabled passes. To share tickets, always use the official transfer feature in your My Account—each fan that needs a ticket on their device must accept their own ticket and add it to their Apple or Google Wallet.

Always share tickets using the free transfer option available through HawkeyeSports.com/MyAccount.

 

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Iowa Hawkeyes Fans: Mobile Tickets Are Getting More Secure

What Is Account Binding?

Account binding ties your Iowa Athletics mobile tickets to your Apple ID. This prevents unauthorized sharing while keeping the same simple entry process.

The first person to add a ticket from an account permanently links that ticket account with their Apple ID. All future tickets from that account must either go to the same user’s Apple Wallet or be officially transferred through hawkeyesports.com/MyAccount.

First-Time Setup

Mobile tickets for Iowa Athletics will now function like Apple Pay for added security.

  1. Open your ticket email or account and select one single-game ticket to add to Apple Wallet (do not use “Add All”).
  2. Follow the Apple prompt to verify with Face ID, Touch ID, or your device password.
  3. This step will link your Iowa Athletics ticket account with your Apple iCloud account.
  4. After the first setup, all future Iowa Athletics tickets will automatically and securely connect to your Apple ID.
  5. Once verified, you may safely use the “Add All” option for future tickets.

    Note: Season ticket All-in-One passes will not require authentication unless they are transferred to another person.

After the initial setup, all future Iowa Athletics tickets will automatically and securely connect to your Apple ID. You will not need to repeat verification unless you switch devices or encounter a security issue. Once verified, you may use the “Add All” option without concern.

Always share tickets using the free transfer option available through HawkeyeSports.com/MyAccount.

Questions?

Contact the Iowa Athletics Ticket Office at 1-800-IA-HAWKS or email tickets@hawkeyesports.com.

Step-By-Step Mobile Ticket and Parking Pass Instructions

For Hawkeyes Sports App:

Open the Hawkeyes Sports App.
1

Open the Hawkeyes Sports App.

Tap the My Tickets icon at the bottom of the screen.
2

Tap the My Tickets icon at the bottom of the screen.

Tap the Manage My Tickets button.
3

Tap the Manage My Tickets button.

Enter the log in information and tap Log In
4

Enter the log in information and tap Log In

Tap on the game to access the tickets. From this screen one can also transfer tickets, sell on StubHub, or access parking passes.
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Tap on the game to access the tickets. From this screen one can also transfer tickets, sell on StubHub, or access parking passes.

New functionality allows adding all tickets for a game to wallet at once. Tap 'Add All to Wallet' or select individual tickets to add to wallet.
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New functionality allows adding all tickets for a game to wallet at once. Tap 'Add All to Wallet' or select individual tickets to add to wallet.

Tap 'Add' or 'Add All' to add tickets to Wallet. See you at the game!
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Tap 'Add' or 'Add All' to add tickets to Wallet. See you at the game!

For iPhone:

For Android:

How To Transfer Tickets

How to Receive Tickets

FAQ

Mobile tickets provide a safe and contact less environment for our fans. Mobile ticketing also provides:

  • Quick and easy entry to all venues using your mobile phone or smart device
  • Instant access to all your season tickets through hawkeyesports.com/myaccount
  • The ability to manage, transfer and sell your tickets at any time
  • Reduced risk of lost, stolen, counterfeit or forgotten tickets

Mobile tickets and parking passes use email or text messaging to send your tickets directly to you after purchase. These tickets are optimized for display on your smartphone device.

Benefits to Mobile Tickets and Mobile Parking Passes include:

  • Avoid waiting in Will Call lines to pick up your tickets
  • Prevent your tickets from getting lost in the mail
  • No need to print your tickets. Simply present your mobile device with tickets at the gate.
  • Easily transfer your tickets to the mobile devices of friends and family.
  • Sell your tickets through the Seat Geek Ticket Marketplace right on your phone!

Beginning with the 2020 season, tickets for all University of Iowa Athletic events will no longer include a printable PDF option. This decision was made to move to a contactless entry for the safety of our fans. Mobile ticketing will also protect the integrity of your tickets and to prevent fraud and counterfeit problems that often accompany PDF tickets. Printed PDF tickets WILL NOT be accepted at any Iowa Athletics venues for admittance. All season tickets and single game tickets are fully digital and only accessible via your mobile device. Your phone is your ticket.

No, all tickets must be presented on your mobile device. Printed copies of mobile tickets will not be permitted for entry. For assistance on gameday, visit the venue box office.

Review our Step-By-Step Mobile Ticket Instructions. When you arrive at the venue, have your ticket ready to scan on your mobile device. If you have guests and multiple tickets on your phone, swipe to navigate between the tickets.

If you have ever purchased tickets from the University of Iowa Athletics Ticket Office, you already have an account in our ticketing system.

  • If you are accessing your account online for the first time, click ‘Activate Your Account’ to link your existing account with PIN number.
  • If you do not know your password, click ‘Forgot Password’ to have a temporary one emailed to you.
  • If you do not know the email associated with your account or have additional questions, please contact the Iowa Athletics Ticket Office at 1-800-IA-HAWKS or tickets@hawkeyesports.com.

Visit the box office at the venue for assistance on gameday.

Box office at Kinnick Stadium is located in the Southeast corner of Kinnick Stadium, between Gates A & M.

Box offices at Carver-Hawkeye Arena are located at each entrance to Carver-Hawkeye Arena.

If you do not have a smartphone, please contact the University of Iowa Athletics Ticket Office at 1-800-IA-HAWKS or tickets@hawkeyesports.com for assistance.

Yes, you can swipe through your available tickets at the venue if the entire party is present. For easier entry, it is recommended to send each attendee their own individual ticket.
How to Transfer Tickets

All guests must be present to use tickets for entry. Guests are strongly encouraged to send each attendee their own individual ticket if arriving separately. How to Transfer Tickets

Yes, all student tickets are mobile and can be accessed/managed in the same manner as regular ticket holders.

Tickets purchased on SeatGeek are separate from tickets purchased through University of Iowa Athletics. However, SeatGeek offers digital tickets through the SeatGeek app. If you have questions about your tickets purchased via SeatGeek, please contact SeatGeek customer support.

Our venues are equipped with enhanced cellular services. However, to guarantee seamless entry, we recommend downloading your tickets prior to arriving. They can be saved directly to the Apple Wallet or Google Pay Wallet.

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